Terms of service
Last Updated: October 2026
Welcome to Zayrylo. These Terms of Service (“Terms”) govern your access to and use of the Zayrylo website, online store, products, services, and related features (collectively, the “Services”).
Throughout these Terms, “Zayrylo,” “we,” “us,” and “our” refer to Zayrylo. Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.
By accessing our website, creating an account, or purchasing from Zayrylo, you agree to these Terms and our applicable store policies. If you do not agree with these Terms, please do not use our Services.
SECTION 1 — ELIGIBILITY AND ACCOUNTS
You must be at least the age of majority in your country or region of residence, or have the permission of a parent or legal guardian where permitted by applicable law, to use our Services.
When placing an order or creating an account, you agree to provide accurate, current, and complete information.
You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account.
SECTION 2 — PRODUCTS
Zayrylo aims to provide accurate product descriptions, photographs, measurements, colors, materials, and other product information.
However, colors and appearance may vary slightly depending on lighting, photography, screen settings, manufacturing variations, or the device used to view our store.
Product availability is subject to change without notice. We reserve the right to modify or discontinue products and to limit quantities where reasonably necessary.
SECTION 3 — SIZING AND PRODUCT INFORMATION
Customers are responsible for reviewing available product descriptions and sizing information before placing an order.
Measurements and sizing may vary slightly between styles, designs, and manufacturers. Where applicable, customers should consult the size information provided with the relevant product.
SECTION 4 — ORDERS
Submitting an order constitutes an offer to purchase products from Zayrylo. An order is accepted once we confirm acceptance and successfully process the applicable payment.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases of suspected fraud, payment issues, incorrect pricing, product unavailability, or violation of these Terms.
If an order is cancelled after payment has been collected, any refund due will be processed using the applicable payment method, subject to payment-provider processing times.
SECTION 5 — PRICES, CURRENCY AND PAYMENT
Product prices are displayed in the currency applicable to your selected market or as otherwise shown during checkout.
Prices, promotions, and discounts may change without notice.
Unless expressly stated otherwise, shipping charges, customs duties, import taxes, VAT, and other governmental charges may not be included in the displayed product price.
Customers are responsible for providing accurate billing and payment information and for using a payment method they are authorized to use.
SECTION 6 — INTERNATIONAL ORDERS, CUSTOMS AND DUTIES
Zayrylo may offer international shipping to selected countries and regions.
International shipments may be subject to customs inspections, import duties, taxes, VAT, brokerage charges, or other fees imposed by the destination country or relevant authorities.
Unless expressly collected by us during checkout, such charges are the responsibility of the recipient.
Customs requirements and charges vary by country. Customers should check applicable local requirements before ordering.
SECTION 7 — SHIPPING AND DELIVERY
Shipping options, charges, and estimated delivery times are displayed where applicable during checkout.
Delivery times are estimates and may be affected by customs processing, courier operations, weather, public holidays, address issues, or other circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate delivery information.
Additional details are available in our Shipping Policy.
SECTION 8 — RETURNS AND REFUNDS
Returns, refunds, exchanges, damaged items, and related requests are governed by the Zayrylo Return and Refund Policy published on our store.
Customers should review that policy before purchasing.
To request assistance with a return or refund, contact:
SECTION 9 — DAMAGED, DEFECTIVE OR INCORRECT ITEMS
Please inspect your order after delivery. If an item arrives damaged, defective, or materially different from what you ordered, contact us promptly and provide your order details and, where reasonably required, photographs or other evidence of the issue.
We will review the request and provide an appropriate solution in accordance with our policies and applicable consumer law.
SECTION 10 — ORDER CANCELLATIONS
If you wish to cancel or modify an order, contact us as soon as possible.
We cannot guarantee that an order can be changed or cancelled once it has entered processing, fulfillment, or shipment.
Any cancellation or refund rights provided by applicable consumer law remain unaffected.
SECTION 11 — INTELLECTUAL PROPERTY
The Zayrylo name, logo, branding, website design, photographs, graphics, text, product content, videos, and other original materials made available through our Services are owned by or licensed to Zayrylo and are protected by applicable intellectual property laws.
You may use our website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, republish, commercially exploit, or otherwise use protected Zayrylo content without appropriate authorization.
Third-party names, trademarks, and materials remain the property of their respective owners.
SECTION 12 — THIRD-PARTY SERVICES AND LINKS
Our Services may use or link to third-party providers, including payment processors, shipping providers, analytics services, social platforms, and other technology providers.
Third-party websites and services may be governed by their own terms and privacy policies. Zayrylo is not responsible for independent third-party websites or services except to the extent required by applicable law.
SECTION 13 — SHOPIFY
Zayrylo is powered by Shopify, which provides technology that enables us to operate our online store.
Purchases made from the Zayrylo store are transactions between the customer and Zayrylo. Shopify provides the underlying commerce platform and is not the seller of Zayrylo products.
SECTION 14 — PRIVACY
Personal information collected through our Services is handled in accordance with the Zayrylo Privacy Policy and applicable privacy and data-protection requirements.
Because our store is powered by Shopify, information may also be processed by Shopify and other service providers necessary to operate our store, process payments, fulfill orders, prevent fraud, and provide related Services.
Please review the Privacy Policy published on our online store for further information.
SECTION 15 — CUSTOMER CONTENT AND FEEDBACK
If you voluntarily provide reviews, comments, suggestions, photographs, or other feedback, you represent that you have the necessary rights to provide that material.
Where permitted by law, you grant Zayrylo permission to use such content for legitimate business purposes, including operating, improving, and promoting our Services, subject to applicable privacy and intellectual-property laws.
You must not submit unlawful, misleading, abusive, infringing, malicious, or otherwise prohibited content.
SECTION 16 — PROHIBITED USES
You may not use our Services to engage in unlawful activity; commit fraud; infringe intellectual-property or privacy rights; transmit malicious software; interfere with website security; impersonate another person; submit deliberately false information; conduct unauthorized scraping or automated access; or otherwise misuse our Services.
We may restrict or terminate access where reasonably necessary to protect Zayrylo, our customers, our service providers, or the security and integrity of our Services.
SECTION 17 — ERRORS AND INACCURACIES
Occasionally, our website may contain typographical errors, incorrect prices, inaccurate product information, availability errors, or other omissions.
Where permitted by applicable law, we may correct such information and take reasonable action regarding affected orders.
Nothing in this section limits rights that cannot legally be excluded.
SECTION 18 — WARRANTIES AND CONSUMER RIGHTS
We aim to provide our Services and products with reasonable care and in accordance with applicable law.
To the extent permitted by law, Services may be provided on an “as available” basis and we do not guarantee that the website will always operate without interruption or technical errors.
Nothing in these Terms excludes, restricts, or overrides any warranty, remedy, consumer protection, or other right that cannot legally be excluded under the laws applicable to you.
SECTION 19 — LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Zayrylo will not be liable for indirect, incidental, special, or consequential losses arising from use of the Services where such liability may lawfully be limited.
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.
SECTION 20 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful misuse of the Services, your material breach of these Terms, or your infringement of another party’s rights.
SECTION 21 — SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, that provision will be limited or removed only to the extent necessary, and the remaining provisions will continue in effect.
SECTION 22 — GOVERNING LAW
These Terms and your use of the Services are governed by the laws applicable to Zayrylo’s business operations and by any mandatory consumer-protection laws that apply to the customer.
Nothing in these Terms is intended to deprive a consumer of mandatory rights or protections available under applicable law.
SECTION 23 — CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our Services, policies, business operations, or legal requirements.
The current version will be published on our online store. Where required by applicable law, material changes will be communicated appropriately.
SECTION 24 — ENTIRE AGREEMENT
These Terms, together with the policies referenced on our store, constitute the agreement governing your use of the Zayrylo Services, subject to applicable mandatory law.
SECTION 25 — CONTACT INFORMATION
Questions regarding these Terms, orders, products, or Zayrylo Services may be sent to:
Zayrylo
Email: zayrylo.global@gmail.com
Website: zayrylo.com