Returns & Refunds

Returns & Refunds

At Zayrylo, customer satisfaction is important to us.

Return Eligibility
Return requests should be submitted within the return period stated for the product or order. Items must be unused, unworn, and returned in their original condition with tags and packaging where applicable.

Non-Returnable Items
Customized, altered, personalized, clearance, or final-sale items may not be eligible for return unless they arrive damaged or incorrect.

Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order details and supporting photos.

Refunds
Approved refunds are processed after the returned item has been received and inspected. Processing time may vary depending on the original payment method.

Return Shipping
Return shipping charges may be the customer’s responsibility unless the item was damaged, defective, or sent incorrectly.

For assistance, please contact Zayrylo through our Contact page.